FAQ
Shipping
What shipping options do you offer for online orders?
We offer both standard shipping and pick-up options. For deliveries within the Netherlands, we use Post.nl, and your order will be shipped within 48 hours if placed by 5 PM on weekdays. International orders are also shipped within 48 hours and typically arrive within 2-4 business days if you’re in the EU. Want to pick up your order instead? Just swing by our Amsterdam location on weekdays!
What are the shipping costs?
Shipping within the Netherlands costs €7.95. For EU countries, the shipping fee is €7.95.
How long does it take for my order to arrive?
For orders within the Netherlands, you can expect your package to arrive in 1-2 business days after shipping. If you’re in the EU, it should take around 2-4 business days. You’ll receive a tracking code so you can keep an eye on your delivery!
Orders
How can I track my order after it has been placed?
After you placed the order, you’ll get a confirmation email and personal order number; Then we will pick your order, after we prepared your order, we will wrap the item(s) with care and send it out within a (business) day. You'll receive the tracking code in your mail to track your order!
Can I change or cancel my order once it's been submitted?
If the items in your order are in stock we will prepare your order immediately. That means you will only have a limited amount of time to change or cancel your order. Once your order has been processed we are unable to make any changes or cancel your order. You can return your order once you have received it. For more details about our Return Policy please use the chat to talk to our agents.
Returns
What is your return policy if I'm not satisfied with my purchase?
If you're not happy with your order, you can return it within 30 days. Just drop us an email, and we’ll get things sorted for you.
How do I initiate a return for an item?
To start a return, simply email us first. We’ll guide you through the process. Remember, you'll need to cover the return shipping costs unless we’ve agreed otherwise, like in cases of defects. If you send the return without postage, we'll need to charge €12.95. Please send your package to the address below, and make sure it’s in its original packaging with the invoice included:
Things for Drinks - Returns
Keurenplein 5
1069 CD AMSTERDAM
The Netherlands
Material
What materials are your glassware and cocktail tools made from?
Our glassware is all made from glass, with a few crystal pieces in the collection. You can find specific material details in the product info. As for our cocktail tools, they’re crafted from stainless steel.
Products
How do you take care of the glasses and cocktail tools?
For our glasses, you can safely pop them in the dishwasher—no worries there! However, for cocktail tools, we recommend hand washing them to keep them in tip-top shape. Each product has details on its material and care instructions, so be sure to check those out too!